To contact our customer service team, you can visit the "Contact Us" page on our website. There, you'll find options to send us a message via live chat or submit a ticket. If you prefer to reach us via email, you can send your inquiries to customers@walkermax.com. We're here to assist you and look forward to helping you with any questions or concerns you may have.
Our customer service hours of operation are from 7 in the morning until 9 at night. During this time, our dedicated team is available to assist you with any questions, concerns, or inquiries you may have. If you need support outside of these hours, you can still submit a ticket or reach out via email, and we will get back to you as soon as possible during our regular business hours. Your satisfaction is important to us, and we strive to provide timely and helpful assistance.
Our return and exchange policy can be found in detail in our Terms and Conditions under Section 6. To initiate a return, kindly follow the instructions outlined in our policy. You can return a package by informing us through email and sending the package via courier service to the address specified on your return form included in the package. Please inform us about your intent to return by sending an email to customers@walkermax.com. We appreciate your cooperation and are here to assist you throughout the process.
To track your order, simply log in to your account and click on the "Track Order" link. This will direct you to the order tracking page where you can monitor the status and location of your shipment in real-time. If you encounter any issues or have further questions, feel free to reach out to our customer service team for additional assistance. We're here to help ensure a smooth and transparent tracking experience for your order.
Ensuring the protection of customer data and privacy is a top priority for us. We utilize the best domain protection available on the internet and collaborate with trusted partners to implement the highest standards of SSL encryption. Our commitment to security extends to regularly updating our systems and employing robust measures to keep your information secure where it belongs.
For more detailed information on how we handle and safeguard your data, we encourage you to read our Privacy Policy. Our Privacy Policy provides comprehensive insights into the collection, use, and protection of your personal information. We are dedicated to transparency and want you to feel confident about the security of your data when interacting with our platform. If you have any specific concerns or inquiries regarding privacy, feel free to reach out to our customer service team for further clarification and assistance.
